Terms and conditions
SHIPPING POLICY
When ordering products from our shop you can choose from the following delivery options:
Country: Latvia
Delivery Service options:
Omniva parcel machines
- Cost: 3.88 €
- Details: 4-14 working days (up to 4 weeks with out of stock items)
- Returns: at the expense of the client
Local pickup
- Cost: free
- Address: Stabu iela 30, Riga, LV-1011, Latvia
- Details: 4-14 working days (up to 4 weeks with out of stock items)
- Returns: at the expense of the client
Country: Estonia & Lithuania
Delivery Service options:
Omniva parcel machines
- Cost: 7.99 €
- Details: 4-14 working days (up to 4 weeks with out of stock items)
- Returns: at the expense of the client
Country: Rest of the world
Delivery Service options:
Postal service
- Cost: 15.50 €
- Details: 4-14 working days (up to 4 weeks with out of stock items)
- Returns: at the expense of the client
SHIPPING
Standard orders are typically processed between 1-3 business days.
After processing the order, the shipment is delivered to the customer:
Please note, however, even with these shipping methods, transit times may vary due to customs delays.
If you’re having trouble with your order, please don’t hesitate to contact us via e-mail info@slowbeachwear.com.
Orders are in transit business days only. We keep up with our stock, but due to demand, some items may be purchased on backorder and may be delayed. In the event of shipping delays for any reason we will inform you via email as soon as possible.
For any questions about your order, please email info@slowbeachwear.com.
RETURNS
We offer product exchange, but not refund. You can change your product to another size or other product for a higher price.
Our policy lasts 14 days, if 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Before you send it back, please contact us to notify your return: info@slowbeachwear.com.
To be eligible for a return, your item must be unwashed, unworn and with original tags and hygienic liner.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange or other product will be sent to you within a certain amount of days depending on our shipping policy.
There are certain situations where a request for return could be rejected, or only partial refunds are granted:
- Any item that is returned more than 14 days after the original purchase date
- Hygienic liner is removed.
- Gift Certificates cannot be returned.
RETURNING A PRODUCT
To return your product, you should mail your product to:
Stabu iela 30-47
Riga, LV-1011, Latvia
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Shipping costs are non-refundable.
CONTACT INFORMATION
If you have any questions on how to return your item to us, contact us at info@slowbeachwear.com or +371 29648535.
SIA FIRST SERVICE
Liepāja, Flotes iela 16, LV-3405,
reg. no. 42103082056